Only superusers can work with question categories.
To Create Multiple Question Categories:
- On the Settings page, choose Question Configuration. The first tab is Categories. Click the CSV Upload button to upload a pre-populated CSV file of categories.
- Click Browse to select your file, then click Upload. (Download the template first and use it if you haven’t already done so).
- The new categories will appear in the list.
To Create a Single Question Category:
- On the Settings page, choose Question Configuration. The first tab is Categories. Click the + sign to create a new one.
- Assign a name and optionally an existing Parent (for nested categories) and click Save.
- You can’t create Managed question categories.